Question 1

What is uPVC and why is it better than aluminium or wood?

Accepted Answer

uPVC (unplasticised polyvinyl chloride) is a rigid, weather-resistant polymer. Unlike wood it never rots, warps or attracts termites, and unlike aluminium it insulates against heat and sound instead of conducting them — giving you a quieter, more energy-efficient home.

Question 2

How long do uPVC windows and doors typically last?

Accepted Answer

Properly manufactured and installed uPVC systems last 30 to 50 years with virtually no maintenance. Our profiles are UV-stabilised for tropical climates and backed by a 10-year warranty.

Question 3

Can uPVC really reduce noise from outside?

Accepted Answer

Yes. Multi-chamber profiles combined with double-glazed sealed units reduce external noise by up to 40 decibels — enough to turn a busy street into a whisper indoors.

Question 4

Will the windows help lower my electricity bill?

Accepted Answer

Absolutely. Our thermally insulated frames and Low-E glass options can cut air-conditioning and heating loads by 25–35%, paying for themselves over a few years of use.

Question 5

Do you offer customised sizes, colours and designs?

Accepted Answer

Every order is made to measure. Choose from sliding, casement, tilt-and-turn, French, bi-fold and fixed systems in classic white, wood-grain laminates or premium colour finishes.

Question 6

How long does a typical project take from order to install?

Accepted Answer

Most residential projects are surveyed, manufactured and installed within 3 to 4 weeks. Large commercial projects follow a shared production schedule agreed in advance.

Question 7

Are your products safe for coastal or high-rainfall regions?

Accepted Answer

Yes — uPVC does not rust, corrode or absorb moisture, making it ideal for coastal cities and heavy monsoon regions. All units are pressure-tested for water and wind tightness.

Question 8

What kind of glass options are available?

Accepted Answer

We offer single glazing, double-glazed insulated units, laminated safety glass, tinted glass, frosted glass and Low-E energy-saving glass — matched to your comfort and privacy needs.

Question 9

Do you handle removal of existing windows and clean-up?

Accepted Answer

We do. Our install crews remove the old frames, protect your interiors, seal all joints, and hand over each opening cleaned and ready to use.

Question 10

What does the 10-year warranty actually cover?

Accepted Answer

It covers manufacturing defects on profiles, sealed glass units, hardware and workmanship. Any covered issue is repaired or replaced free of charge by our service team.

Question 11

Are uPVC windows safe in a fire?

Accepted Answer

Our uPVC profiles are self-extinguishing — they do not support combustion and stop burning as soon as the flame source is removed. They also do not emit toxic gases in normal fire scenarios.

Question 12

Can uPVC frames be painted later?

Accepted Answer

uPVC never needs painting — the colour runs through the material and the surface stays vibrant for decades. If you want a different look later, we recommend wood-grain foil lamination instead.

Question 13

Do you also service and repair windows after installation?

Accepted Answer

Yes. Every installation includes a dedicated service line and free breakdown support for the duration of your 10-year warranty. Out-of-warranty service visits are also available on request.

Question 14

What's the difference between uPVC doors and PVC doors?

Accepted Answer

uPVC doors are used for external openings — main entrances, balconies, patios — where strength and weather-tightness matter. PVC doors are lighter interior doors, ideal for bathrooms, bedrooms and utility spaces where water resistance is key.

Answers, before you even ask.

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